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Updated: 02/11/2009
HelpConnection Quick Start
- Simplify your customer support. This web based software contains a help desk ticketing system that accepts emails or online forms to create issues, a multiple tiered knowledge base, and more. Email notifications go out to the appropriate support techs, who can then reply via email or online form in a secure login area. All correspondences are captured and tracked, in one place. No more dropped tickets, or duplication, and info can be automatically shared. Additional tools and features include answer templates (drafts), reports, tasks, client / contacts lists, multiple tiered knowledge base (very organized to help your customers find information fast), file uploading and so much more. Probably the biggest difference with this system is the flexibility. Add your own site headers and footers (not just a swatch of color with your logo). Customize emails, security settings per agent, add fields or not. It s ready to use as simply or with as many features as you choose to use.
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Web
- HelpConnection Quick Start. Simplify your customer support. This web based software contains a help desk ticketing system that accepts emails or online forms to create issues, a multiple tiered knowledge base, and more. Email notifications go. — “HelpConnection Quick Start”, a--9.com
- Hero Help Desk. Remotely Hosted FAQ & Knowledgebase from Hot Scripts. Fully brandable and extremely flexible. Yes, we will host it for you, so you only need an online browser to use the software as a support technician o. — “Hero Help Desk | Remotely Hosted FAQ & Knowledgebase”, hotscripts.com
- HelpConnection.NET - Online customer service desk management software with knowledge base, that we can host for you. It's faster, easier, reliable Using the Quick Start service plan, you can have your own HelpConnection (HC) online service desk management software, with a knowledge base, in 48. — “Hosted Online Service Desk Management Software”, helpconnection.net
- Site Login Software: HelpConnection Quick Start, digiSHOP Pro, ST Web Invoice- AJAX Enahnced BIlling System, A Website Login Password Protection, PHP Availability Calendar XL, Mambo - SMF Bridge, AJ Auction, AJ Auction Pro - Build your own. — “Site Login Software: HelpConnection Quick Start”, jcay.com
- Follow Quick Start guide first. 1. Contents. Set up. Use Quick Start guide. Setting up your Follow the Quick Start guide in your welcome pack to set up your new. — “BT Hub 2.0 Quick Start guide”, bt.custhelp.com
- HelpConnection Quick Start 2.0. Simplify your customer support. This web based software contains a help desk ticketing system that accepts emails or online forms to create issues, a multiple tiered knowledge base, and more. Email notifications. — “a start Free Download - script software”, script.wareseeker.com
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